Tour members are
deemed to have read, understood and accepted
the following conditions:
INCLUSIONS JALSELECT TOURS
The package / tour include
Economy class air transportation where indicated.
All fares and fare rules are subject to
change by the airlines. Any increase in
fare will be added to the tour price and
borne by passenger.
MEALS
Meals will be provided
as specified in the tour itinerary.
HOTEL ACCOMODATION
All hotel accommodations
are on two persons sharing a twin-bedded
room. For passenger travelling alone, single
supplement is chargeable. A maximum of 3
persons (adult or child) is allowed to accommodate
into 1 room. A family of 2 adults &
2 children (below 12 years) in 1 room are
strictly subject to availability & on
request only (as some hotels do not allow
4 passengers in 1 room).
EXCLUSIONS
The package / tour /
extension prices exclude laundry, room services,
unspecified meals or tours, beverages, porterages,
excess baggage charge, charges for passport
and visa costs, airport taxes, personal
& baggage insurance, taxes, tipping
& all other items of a personal nature.
TAXES
Local airport departure
taxes and any additional city development/construction
fees imposed by the local government are
not included in the tour price. Gratuity
is recommended and customary.
Programmes, tour prices,
services & conditions are correct as
the time of publication but are subjected
to revision without notice in the event
of unforeseen circumstances like currency
fluctuations, increase in hotel rates, air
fares, local taxes, etc. Actual prices,
programmes, service & conditions will
be given at the time of booking confirmation.
REQUEST FOR EXTENSION OF
STAY / RETURN FLIGHT
An extension of stay
at the end of the tour is permitted, subjected
to the maximum validity & air ticket
restrictions (applicable to booking with
airfare included as part of the tour fare).
Any additional charge imposed by the airlines
or operators will be borne by tour member.
Flight & accommodation reservations
during your extended stay should be made
prior to the booking of the tour. Extensions
are at passenger own expense and transfers
will not be provided.
SPECIAL REQUESTS
If there be any special
request regarding special meals, dietary
requirements, adjoining rooms etc, feel
free to inform us upon booking. Such requests
are subject to confirmation & availability.
Please confirm your requests with our office
at least 7 days prior to departure.
TERMS AND CONDITIONS JALSELECT
TOURS
GROUP SIZE
All tours require a
minimum number of 10 adult participants
(for series Tours) to operate or a minimum
number of 30 adult participants (for Incentive
group) to operate.
JALSelect Tour Desk
(The Organizer) reserves the right to change
the departure date of any trip, as well
as cancel any trip or optional extension
that does not reach a minimum level of participation.
If The Organizer changes a departure date
for any Group Tour to another departure
date that departs within 7 days from the
original departure, cancellation penalties
as described in this document still apply
should you subsequently decide to cancel.
If The Organizer cancels any optional extension
for which you are booked, cancellation penalties
as described in this document still apply
should you subsequently decide to cancel
the base (main) portion of your trip.
DEPOSIT & PAYMENT
The following deposit
payment of $500 per person is required upon
booking. Please note that payment of deposit
does not constitute confirmation of tour.
Full-payment inclusive of all taxes are
required and paid not later than 14 days
prior to departure after confirmation or
at the time of booking if booking is made
within 14 days of tour departure date. Failure
to comply with this may result in an automatic
cancellation of your reservation & forfeiture
of your deposit.
LATE BOOKING PROCEDURE
Booking made less than
10 days prior to departure are considered
late bookings and required full payment
upon tour confirmation.
BOOKING PROCEDURE
The Tour Booking Form
issued by The Organizer must be completed
and sent to JALSelect Tour Desk (the Organizer)
by FAX 6-221-4798 at least 3 weeks prior
to proposed departure date.
The Tour Booking form
is subject to any &/or all tariffs &
terms of conditions under which any accommodation,
transportation & other services whatsoever
are provided by hotels, transport companies,
airlines, railroad lines, steamship lines,
owners or contractors concerned.
In supplement to our
terms & conditions, additional charges
that stipulated by the respective tour operators
& other travel suppliers would be enforced.
By acceptance of such
exchange orders, receipts, contracts &
tickets, the passenger is deemed to have
agreed on the following :
(a) Every person participating
in any tour/holiday organized by The Organizer
shall be regarded as carrying his own risk
with respect to loss or injury to person
or property.
(b) The passenger accepts
full responsibility for losses & expenses
due to delay, sickness, weather, strikes,
war, quarantine or acts of God.
(c) The Organizer, their
employees or agents assisting or collaborating
with them is not liable for any loss, injury,
accident, damage, delay or expense which
may arise in anyway whatsoever during the
tour/holiday.
The Organizer is only
an acting agent for the holiday components
& will not be held responsible for any
charges, acts of discretion or inconvenience
caused by suppliers & sales agents.
(d) In no case shall
The Organizer or their employees or agents
be held liable for any causes outside their
reasonable control or from any act or omission
of the customer.
It is the passenger's
own responsibility to obtain a passport
valid for at least 6 months from
date of departure & visa (if required),
for the country to be visited. Please consult
your local consulate/embassy on visa requirements.
The Organizer cannot be held responsible
or liable for any expenses, reimbursement
or refund of tour prices if any passenger
is deported or refused entry by any country
before departure or during the tour for
whatsoever reason, including but not limited
to non-possession of necessary visa.
Passenger, whom require
special medical attention during the tour
for reasons of chronic disease, general
illness, pregnancy or physical handicap,
need to advise the Organizer when applying
for the tour. Certified Medical
certification issued by certified
medical authorities that passenger is deeming
fit to travel.
MEDICAL ISSUE
Medical advice must
be given to The Organizer in writing, at
or prior to booking, of any physical, emotional
or mental condition, which may require professional
attention during the trip or may require
the use of special equipment. If passenger
fail to disclose any such conditions, The
Organizer reserves the right to refuse to
allow passenger to take the trip and passenger
will forfeit the trip cost; and in such
event The Organizer shall have no liability,
financial or otherwise.
If passenger is so challenged,
passenger must bring and be responsible
for all necessary items related to their
own condition. If any such condition arises
after the trip is booked, medical advice
must be given in writing immediately. Failure
to advise shall release The Organizer and
all professional personnel from any liability
related to such condition or its treatment.
Passenger?fs health
and safety during tour is The Organizer
first concern, but The Organizer is not
a medical facility. Passenger should be
in good health to participate in Group Tours.
The Organizer is not
responsible for the costs of any medical
treatment that passenger may require during
the tour. Under no circumstances
is The Organizer responsible for the quality
of medical care, or lack thereof, passenger
may receive while on the trip.
CANCELLATION POLICY
Notification of cancellation
of booking must be made in writing
& received by The Organizer
to be effective & to avoid any misunderstanding.
Any late cancellation
will result in administrative charges
of $75 per bookingand
the following cancellation fees may be levied
accordingly:
Prior To Departure Date
(Including Child / Infant)
More than 14
days - Forfeiture of deposit or
20% of total tour fare, whichever is higher
Between than
14 days till 8 Days - 50% of total
tour fare
On / Less than
7 days - 100% of total tour fare
Personal Travel
Insurance is strongly recommended.
If cancellation is due
to the rejection / non-approval of visas
by the relevant authorities, a full refund
of all monies paid will be made if the result
of the rejection is made known to the Organizer
at least 14 working days prior
to tour departure. However, an administrative
fees of $50 /
per person will be imposed.
If less than 14 days
notice is given, the relevant cancellation
charges as stated in this condition will
apply. This is applicable for all parties
in the same booking if in the event that
the entire booking has to be cancelled due
to only 1 person whose visa has not been
granted & is unable to travel.
ADMINISTRATIVE / AMENDMENT
FEE
An administrative
fee of $50 per
person per amendment will be charged for
any alteration in the tour
package contents upon confirmation.
All amendments are subject to availability
and cannot be guaranteed.
In addition, the following
administrative charges apply upon issuance
of tickets:
· Change of flight or date before
flight departure - $75 /
passenger will be charge & passengers
must pay any applicable fare difference
that may be incurred.
· Refund on tickets
- $150 / passenger will
be charge
· Refund on tickets
without flight cancellation - $250
/ passenger will be charge
UNUSED TOUR ARRANGEMENTS
--------------------------------------------------------------------------------
No refunds
or exchange will be made
for any missed or unused ground
services, hotel accommodations or meals
when clients choose not to use the relevant
services. Packages are offered as one
rate and one inclusive packages.
COMPLAINTS
Any complaints/claims
have to be made in writing within
06 days from the date of return.
No responsibility is accepted in respect
of any complaints/claims that are made after
06 days return. All claims must be accompanied
Any and all claims for
refunds must be made only to the
original reservations office.
NO
other person, office, guide, agent or representative
is authorized to promise or to make refunds,
or to promise or make any change or alteration
of these Terms and Conditions. All claims
must be made within 06 days following completion
of the tour. To be considered, a claim must
be accompanied by a written authorization
from our overseas agents and/or hotels.
ITINERARY CHANGES
The Organizer reserves
the right to alter any route, itinerary
& / or accommodation without prior notice
to passenger if it shall in its sole &
absolute discretion think this fit or in
case of force majeure.
The Organizer reserves
the right to cancel the tour or revise its
contents and service for any of the following
reasons : natural calamity or disaster,
weather conditions, civil unrest, suspension
of service rendered by transport or accommodation,
provision of transportation not based on
the original operational plan, governmental
orders, or other circumstances beyond The
Organizer?fs control.
The Organizer reserves
the right to take necessary measures when
safe and smooth tour operation according
to the itinerary is deemed impossible, or
when there is a valid reason to believe
that the tour cannot continue. In such cases,
The Organizer must explain in a timely manner
its inability to function a safe tour operation
according to the Travel Contract under the
circumstances. The clients may cancel the
application and may receive the full refund.
LIABILITY AND EXEMPTIONS
The Organizer shall
not compensate for damages and/or losses
incurred by clients during the tour as stipulated
in provision if any of the following reasons
apply:
(a) Natural disaster,
war, civil unrest, and alteration or cancellation
of tour itinerary due to such causes.
(b) Cessation of services
related to transportation or accommodation
facilities, and tour itinerary alteration
or cancellation owing to such causes.
(c) Orders of either
Japanese or foreign governments, immigration
regulations, and isolation resulting from
infectious diseases, and tour itinerary
alteration or cancellation owing to such
causes.
(d) Accidents occurring
during the client's free activities
(e) Food Poisoning
(f) Theft or Loss of
passport or other personal item
(g) Delays, changes
of schedule and route in relation to transportation
facilities, and tour itinerary alterations
and/or shortened stays at destinations owing
to such causes
RIGHT TO REJECT
The Organizer reserves
the right to cancel or withdraw
any itinerary or booking made for a client.
The Organizer also has the right to decline
acceptance or retain any member as a member
of the tour if it appears that such person(s)
is likely to endanger the health
or safety, or impair the
comfort & enjoyment
of others while on the tour.
NO VARIATION OF CONDITIONS
These conditions cannot
be altered or waived except
by written agreement between the passenger
and The Company.
Signed and agreed by
----------------------------
Name : _____________________________
Passport No : ________________________
Date : ______________________________
@
@
|